BEFORE YOU RENT:
Europcar require that a valid
driving licence has been held for at least 1 year. In most
countries you must be at least 21 years of age. Driving into
neighbouring countries, or completing your rental in a different
town/airport may be permitted for a small fee depending on the
country and Europcar location. Additional driver and young
driver / minimum age limits also vary by country. Please see our
general rental information for more detail.
Your driving licence will be honoured in most countries, however
there are countries where non-local Driving Licences (in
different languages or particularly in languages using different
alphabet structures). Europcar recommends you carry an
International Driving Permit. An IDP is written in 10 languages
and serves as an officially recognised translation of your local
driving licence in over 150 participating members of the United
Nations. Your IDP should always be accompanied by your valid
local driving licence.
The UN itself does not issue driving permits, but uses
authorised travel associations to administer the service. A
passport-size booklet is printed in 10 languages. It explains
that the motorist has a driving license from his permanent place
of residence. The Permit has been widely used for more than
fifty years and is recognised almost everywhere in the world.
For more information and for applications please contact your
local country motoring organisations.
Deposit and rental charges
You will need to present a driving licence in your name, issued
by your country of residence. The driving licence must be valid
in the country of rental (driving licences in characters not
readable in the country of rental must be accompanied by an
International Driving Licence) and held for a minimum period of
time depending on local legislation or conditions. You will also
need to present a valid credit card. An identification document,
such as a passport, may also be required and at certain
locations for luxury models a second credit card and / or
utility bill dated within the last 3 months from the same
address. The same documents (driving licence and Id Card or
Passport) will be requested to additional drivers.
If you use a Europcar prepaid voucher (with a specified value or
the mention Group Days apply), you must also present a credit
card for the charges which have not been prepaid (extras,
refuelling charge, excess due in case of damage to or loss of
the rented vehicle).
Europcar accepts most major credit
cards (American Express, Diners Club, EuroCard, MasterCard,
Visa) however there can be exceptions in some countries. Please
see our general rental information for more detail.
Deposits and rentals paid in cash are limited within the
Europcar network (where cash deposits are accepted they must be
accompanied by additional forms of proof of identity - please
check with your Europcar reservations office). Where they are
possible, it is only for the first three smallest categories of
vehicles. Cash payment of the completed rental charges once the
vehicle is returned is acceptable in most locations.
Certain premium or luxury vehicle classes and some Europcar
rental locations may require additional proof of identity and
Credit card coverage
/ card holder present
Some credit cards may entitle their holders to a degree of cover
for damage to, or loss of, the rental vehicle.
are happy to recognise such cards and for the card-holder, in
such a case, not to avail himself of the protections set out
above and to stand liable for any damage to, or loss of, our
Please, however, be aware of the following :
- if you elect
to be covered by your card and decline Europcar's protections,
you are also declining Europcar's recovery service from liable
third parties ;
- the extent of
coverage provided by credit cards varies and is usually
subject to certain restrictions, in particular concerning the
maximum length of rental and the type of vehicle which can be
strongly advise you to contact your Credit Card organisation
before rental and provide details/proof of your coverage when
arriving at the at the Europcar rental location.
paying for a Europcar vehicle rental via credit card the
cardholder must be physically present in order to sign the
rental agreement payment.
At the Airport or
Europcar rental location
Check you have all items of your luggage, maps you may require,
and that you do not feel overly tired in advance of your
Whether at the airport, the Europcar location, or on your
travels pay careful attention to your purse/wallet and where you
keep your car keys. Please do not leave your baggage unattended
or valuables/keys on a desk or table. If you are travelling in a
group assign someone to stay with your luggage whilst all/any
other drivers of the vehicle familiarise themselves with the
Your rental vehicle
Please check that the vehicle conditions written on the vehicle
statement are correct and if an apparent defect not listed is
noticed when examining the vehicle; please notify an Europcar
- What is the
most suitable seating position for you, with correctly
- Whether the
vehicle fuel is petrol/gasoline or diesel.
- The route you
will take, particularly if leaving a busy airport / city
you are driving in a country where vehicles are on the opposite
side of the road that which you are used to, or you require some
additional information on the vehicle please contact our staff.
They will be happy to demonstrate the workings of the vehicle
and to help you familiarise yourself with the controls.